Every feature. In the shop.
The full operating surface of FADED — booking, payments, clients, campaigns, the chair, and everything between.
FADED vs the rest.
Booking, payments, and a chair — every platform does that. Here's where FADED goes further.
| FEATURE | FADED | BOOKSY | SQUIRE |
|---|---|---|---|
| Online booking & payments | ✓ | ✓ | ✓ |
| Haircut Builder & Style Selector | ✓ | — | — |
| Card-on-file | ✓ | ✓ | ✓ |
| AI Consultation & Face Shape Analyzer | ✓ | — | — |
| Walk-in availability | ✓ | ✓ | ✓ |
| Reference photos & notes attached to booking | ✓ | — | — |
| Email & SMS campaigns | ✓ | ✓ | ✓ |
| AI marketing graphics with live availability overlays | ✓ | — | — |
| Public barber profile | ✓ | ✓ | ✓ |
| AI product recommendations | ✓ | — | — |
| Deposits & no-show protection | ✓ | ✓ | ✓ |
| AI weekly performance reports | ✓ | — | — |
| Surge & Extended-hours pricing rules | ✓ | — | — |
FADED isn't one tool with a settings page. It's the operating layer of a modern barbershop — the chair, the books, the team, the client, and the marketing, all on the same surface.
Below is everything FADED actually does. The features are grouped the way you'd use them: how you run the day, how you fill the book, how you keep clients coming back, how you grow the shop, and the chair-side detail that lands when the client sits down.
The lens you run the shop through.
Open the dashboard and the day is already framed. Today's revenue, the week's revenue, weekly appointments, and a clean list of who's sitting in which chair next. The deeper metrics live one click in.
Dashboard Overview
Today's revenue, weekly revenue, weekly appointments, and your next five appointments — names, services, totals, time. Animated counters; one tap to the full appointment.
Full Analytics
Seventeen KPI tiles — revenue, tips, no-show revenue, average ticket, new vs returning, products sold, ratings, accuracy, 5-star rate, response rate, top barber. Filter by period and by barber.
Trend Charts
Cumulative revenue and tips, running-average appointments, service popularity, haircut-selection popularity, pre-built style popularity. The shape of every metric over time.
AI Weekly Reports
A weekly rundown written for your shop and each barber — top revenue drivers, slowest chairs, what moved. Surfaced as a banner on the dashboard until you read it.
Customer Feedback Insights
What you're nailing, areas to improve, and what customers love — pulled from real review tags, ranked. Specific enough to act on this week.
Unread Messages Banner
If a client sent a message and no one responded, the dashboard tells you before you start the day.
Everything that lives around the chair.
Appointments, walk-ins, recurring schedules, your weekly hours, and the pricing rules that make peak time pay. Each one is its own page — none of them is a setting buried three menus deep.
Appointments
Active, completed today, no-shows, cancelled — sorted and color-tagged. Mark complete, mark no-show, restore, cancel with reason. The chair, in real time.
The Haircut Spec
Open any appointment and see the brief: customer reference photo, sides and fade, top style, rear and neckline, facial hair, reference video, the full build, customer notes, AI tips. The picture is shared before the first guard goes on.
Walk-In Availability
One tap returns real-time open windows, per barber, expanded into 15-minute chips. Quick, named, or existing client — and rebook a previous cut from history.
Recurring Appointments
Standing weekly, biweekly, or monthly bookings for regulars. Conflict resolver flags overlaps; deactivation can cancel future occurrences in one move.
My Schedule
A baseline weekly schedule with a future cutover date, plus one-off exceptions for blocked days, weekend coverage, or shifted hours. Calendar week view with prev/next.
Pricing Rules
Two rule types — Surge (price uplift on peak slots) and Extended (open extra hours). Days, time window, uplift. Overlap-validated, owners can manage rules for any barber.
Every relationship, indexed.
A real client list, sorted by recency. Active, cooling-off, at-risk, inactive — and a chat thread for the cut they just booked.
Customer CRM
Every client, with visits, no-shows, total spent, last visit, and days since. Filter by recency tier (under 30 days, 30+, 60+, 90+). Search and sort. Detail modal with full history.
Messages
Appointment-bound chat with each client. Filter by unread, active, or recurring. Rooms expire fourteen days after the appointment so the inbox doesn't sprawl.
The CRM other booking platforms charge extra for is the same place the chair already lives.
How you bring people in. And back.
Three surfaces: campaigns to your existing list, AI graphics for the feed, and the reels on your public shop page. All three run from the same dashboard.
Campaigns
A four-step builder — channel, audience, compose, review. Email is live. Six audience presets and a custom filter set. Up to 1,000 recipients per send.
Audience Segments
Inactive 60+ days · repeat customers · loyal big spenders (5+ visits, $60+ avg) · first-timers · recurring clients · a specific barber's clients. Or build your own filter.
AI Rewrite
Six vibe presets — Friendly, Clean, Urgent, Luxury, Casual, plus N/A. Drafts the body and subject. Undo to revert. Tokens for first name, barber, last service, last style, booking link.
Media Studio
Generate marketing graphics from your shop, haircut style, and barber images. Seven vibes (Classic, Modern, Bold, Minimal, Luxury, 3D, Ad). Story or post format.
Smart Overlays
Drop a live overlay on any image — Hours, real-time Availability for a barber, a CTA, or an Instagram booking-link pill. Ten brand color presets, two fonts, dark or tinted backdrop.
Reels
Upload your shop's video reels for the public shop page. Drag to reorder, mark featured, draft vs published. Plus a separate Hover Preview that plays when users hover your card on the marketplace.
The operating system underneath.
The boring half — done well. Team, services, products, payments, policy, and a quiet inbox for the things that go sideways.
Team Management
Invite barbers by email or share a code. Approve or deny pending requests. Per-member status, per-member removal. Owner-only.
Manage Services
Main services and add-on templates side by side. Per-service price, duration, description. Hide specific services from specific barbers — useful for skill-gated work.
Products
Retail catalog for online sales and in-shop pickup. Images, brand, category, price, tags. Pause and resume per product. Tags feed AI product recommendations to clients.
Square Payments
OAuth into your Square account. Card-on-file, deposits, in-shop and online payments, payouts. Map each barber to their Square team-member ID so tips and pay route correctly.
Payment Methods
Customer chooses online or pay-at-shop, or pay-at-shop only. A card is always saved at booking for no-show protection.
Shop Settings
General info, shop address, social links, shop media, operating hours (split shifts supported), cancellation policy (deposit, window, no-show fee), notification toggles, copyable booking link.
Shop Inbox
Owner-only triage queue for refund exceptions — refund issued but appointment not cancelled, refund failed, refunds running 5+ days. Retry, resolve, or open the receipt.
Cancellation Policy
Set deposit percent, cancellation window, and no-show fee. The card on file enforces it automatically — no awkward conversations, no chasing payments.
Notification Settings
Per-event toggles for booking confirmations, reminders, cancellations, and more. Choose what gets sent and what stays quiet.
You, in the team.
A page that's yours. Public profile, skills, portfolio, accuracy, and a switch to pause new bookings when you need to.
Public Profile
A shareable URL for your barber profile. Bio, avatar, skill tags. One tap to copy the link to your DMs.
Skills & Portfolio
Multi-select skill tags clients can filter by. Build your portfolio from photos saved in past appointment details — your work, your gallery.
Accuracy Score
Each cut is scored against the brief the client built. Your all-time and period score show up the moment you have three reviews.
Booking Availability
Pause or resume taking new bookings without changing your schedule. For full books, sick days, or just a deep breath.
Contact & Feedback
A direct line to the FADED team. Send a note, get a real human, usually same day.
The chair-side tools your clients bring to you.
These live on the customer side. Their job is to make the brief concrete before the appointment opens — so when the chair turns around, you already know what they want.
Haircut Builder
Clients build the cut step by step — sides, fade, top, rear, beard, texture. The full build attaches to the appointment so you see exactly what they picked.
Style Selector
Curated styles to browse and book directly. Fewer blurry screenshots and TikTok references — a real reference, every time.
AI Consultation
A guided flow that turns vague preferences into specific selections. The output lands in the appointment as part of the brief.
Face Shape Analyzer
Helps clients narrow what suits them before they pick a style. Saves the conversation that usually happens in the chair.
Haircut History
Their past cuts, with one-tap rebook. Surfaces in your Walk-In flow when an existing client comes through the door without a booking.
Reference Photos & Notes
Clients attach photos and free-text notes to the booking. Both show up in the appointment detail — the conversation gets shorter and more accurate.
Run your shop. Not your software.
FADED Pro is one plan: every feature on this page, your whole team, thirty AI credits a month. Fifteen percent on product sales and on first-time clients — no setup fee, no per-seat math, cancel anytime.